Privacy Policy

Last Updated: July 9, 2025

UNIQ Agency Ltd ("UNIQ Agency," "we," "us," or "our"), located at Oxfordshire, OX26 1DZ, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.uniq.agency, including any subdomains or services, such as the Mastering Adobe Illustrator online video course ("Course") ("Website"). By using our Website, you consent to the practices described in this Privacy Policy.

This policy complies with applicable data privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other international privacy regulations. If you have any questions, please contact us at nick@uniq.agency

1. Information We Collect

We collect personal information you provide directly, information collected automatically through your use of the Website, and information from third-party services.

1.1 Information You Provide

We collect personal information when you interact with our Website, including:

Contact Information: First name, last name, and email address when you sign up for the Course waitlist, register for updates, or contact us via forms or email.
Payment Information: Billing details (e.g., credit card information, billing address) when you purchase the Course, processed securely by our payment processor.
Communication Information: Information you provide when responding to surveys, participating in promotions, or contacting us for support.
Account Information: Login credentials and preferences if you create an account to access the Course.

1.2 Information Collected Automatically

We use cookies and similar tracking technologies to collect information about your interactions with our Website, including:

Device and Browser Information: IP address, browser type, device type, operating system, and other technical details.
Usage Data: Pages visited, time spent on the Website, links clicked, and referral URLs.
Location Data: Approximate location based on your IP address or device settings.
Analytics Data: Collected via third-party tools (e.g., Google Analytics and Meta Pixel) to track user behavior, such as page views, session duration, and engagement with content.

1.3 Information from Third Parties

We may receive information from third-party services, including:

Squarespace: Our Website is hosted by Squarespace, which collects data to provide hosting and analytics services, including browser, network, and device information.
Google Analytics: Collects data about Website traffic and user behavior, including IP addresses and cookie identifiers, to help us understand how visitors use our Website.
Meta Pixel: Collects data about user interactions for advertising and analytics purposes, such as tracking conversions and retargeting visitors on Facebook.
Payment Processors: Collect payment-related information when you purchase the Course.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: Deliver the Course, manage your account, process payments, and send you Course-related updates (e.g., access instructions, downloadable resources).
To Improve Our Website: Analyze usage data to enhance Website functionality, content, and user experience.
To Communicate: Send you newsletters, promotional offers (e.g., 50% discount for waitlist registrants), and respond to inquiries, with your consent where required.
For Marketing and Advertising: Use Google Analytics and Meta Pixel to understand user behavior, deliver targeted ads, and measure advertising effectiveness.
For Legal Compliance: Comply with applicable laws, regulations, and legal processes, including responding to lawful requests from authorities.
To Prevent Fraud: Monitor and protect against fraudulent activities or unauthorized access to the Website or Course.

Legal bases for processing under GDPR (for EU/UK residents):

Consent: For marketing emails, non-essential cookies, and certain data collection activities (e.g., waitlist sign-ups).
Contract: To fulfill our obligations when you purchase the Course or register for an account.
Legitimate Interests: For analytics, Website improvements, and fraud prevention, where these interests do not override your rights.
Legal Obligation: To comply with applicable laws or respond to legal requests.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience, provide analytics, and deliver personalized advertising. Cookies are small data files stored on your device.

3.1 Types of Cookies

Essential Cookies: Necessary for the Website to function, such as maintaining your session or shopping cart contents.
Analytics Cookies: Set by Squarespace and Google Analytics to track Website usage and performance (e.g., visitor counts, page views).
Advertising Cookies: Set by Meta Pixel to deliver targeted ads on Facebook and track advertising performance.
Functional Cookies: Enable features like remembering your preferences or form inputs.

3.2 Cookie Consent

We use a cookie banner to inform you about our use of cookies and obtain your consent for non-essential cookies (e.g., analytics and advertising cookies), as required by GDPR and other privacy laws. You may accept, decline, or customize your cookie preferences via the banner. You can also disable cookies through your browser settings, but this may affect Website functionality.

3.3 Third-Party Tracking

Google Analytics: Collects data on user behavior, including IP addresses and cookie identifiers, to provide insights into Website usage. We have enabled IP anonymization to reduce identifiability. To opt out, visit https://tools.google.com/dlpage/gaoptout.
Meta Pixel: Tracks user interactions for advertising purposes. To learn more or manage your preferences, visit https://www.facebook.com/help/325807937506242/.

4. How We Share Your Information

We share your personal information with the following third parties for the purposes described:

Squarespace: Our Website hosting provider processes data to deliver Website services and analytics.
Google Analytics: Analyzes Website traffic and user behavior to improve our services.
Meta Pixel: Enables targeted advertising and conversion tracking on Facebook.
Payment Processors: Process payments securely when you purchase the Course (e.g., Stripe or PayPal). These processors have their own privacy policies, which you can review on their websites.
Service Providers: Vendors providing customer support, marketing, or data storage services, bound by contracts safeguarding your data.
Legal Authorities: When required to comply with laws, regulations, or legal processes (e.g., responding to subpoenas or law enforcement requests).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

We do not sell your personal information to third parties for marketing purposes.

5. International Data Transfers

UNIQ Agency is based in the United Kingdom, and our Website is hosted by Squarespace in the United States. Personal data collected may be transferred to and processed in the United States or other countries where our service providers operate. We ensure that such transfers comply with applicable laws:

For EU/UK residents, we rely on the EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. Data Privacy Framework, and Swiss-U.S. Data Privacy Framework, as certified by Squarespace.
We use Standard Contractual Clauses or other approved mechanisms for transfers where required.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal retention requirements.
Restriction: Request restriction of processing in certain circumstances.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw consent for data processing (e.g., marketing emails or non-essential cookies) at any time, without affecting prior processing.

To exercise these rights, contact us at nick@uniq.agency. We will respond within the timeframes required by law (e.g., 30 days under GDPR). For CCPA rights (California residents), you may request to opt out of data sharing or request information about data collected in the past 12 months.

You can also:

Opt Out of Marketing: Unsubscribe from newsletters or promotional emails using the link provided in each email.
Opt Out of Tracking: Disable cookies via your browser or opt out of Google Analytics (see Section 3.3).
Do Not Sell My Personal Information: We do not sell personal information, but you may submit a request for clarity at [insert contact email].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Course Access: As long as you maintain an account or require access to the Course.
Marketing: Until you unsubscribe from marketing communications.
Analytics: Anonymized data may be retained indefinitely; identifiable data is retained per Google Analytics’ retention settings (default 26 months unless adjusted).
Legal Obligations: As required by law, such as for tax or fraud prevention purposes.

When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encryption, access controls, and secure hosting via Squarespace. However, no system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Website may contain links to third-party websites (e.g., Adobe, social media platforms). We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

10. Children’s Privacy

Our Website and Course are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to request deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website with a revised "Last Updated" date. Continued use of the Website after such changes constitutes acceptance of the updated policy.

12. Contact Information

For questions, concerns, or to exercise your rights, please contact:

UNIQ Agency Ltd
Address: Oxfordshire, OX26 1DZ
Phone: 01865 591951
Email: nick@uniq.agency

For EU/UK residents, you may also contact our Data Protection Officer at the above email or lodge a complaint with a supervisory authority (e.g., the UK Information Commissioner’s Office).